Getting the EA SPORTS DebitSmart™ Visa Prepaid Card is easy. Click on "Get a Card", where we will ask you to enter your name, address, and personal information. There is no credit check or application.

Due to newly adopted government regulations, all customers are also required to provide their date of birth and one form of government ID to receive an EA SPORTS DebitSmart™ Visa Prepaid Card. All U.S. citizens must provide their Social Security Number as the form of government ID. Non-U.S. citizens can provide an alternative form of ID, such as a Driver's License, Passport, Alien Registration, or Matrícula Consular de Alta Seguridad (MCAS). Once this information has been verified you are accepted and a card will be mailed to your address within 5 - 7 business days.

No. Due to newly adopted regulatory policies and procedures, EA SPORTS DebitSmart™ Visa Prepaid Cards must be sent to a physical address.

A. Yes, to order a "Companion Card" click on the "Get a Card" tab and then choose the appropriate option or call 1-877-732-7114. As the Primary Cardholder you will be responsible for all transactions performed on the Companion Card. The Companion Card has its own balance so each cardholder, the Primary Cardholder and the Companion Cardholder, have balances that do not cover the other. What this means is that if the Companion Cardholder tries to use their card for a purchase that exceeds their balance it will be denied regardless of the balance of the Primary Cardholder.

Interest is not applied to the EA SPORTS DebitSmart™ Visa® Prepaid Card balance.

A. With the EA SPORTS DebitSmart™ Visa Prepaid Card, there is no credit limit. Instead, the Card's spending limit is determined by the amount of money you load onto the Card. For example, if you load $350, then the card will only allow you to spend up to $350 (less any applicable fees). You can use your Card at millions of locations worldwide wherever Visa prepaid cards are accepted.

Accumulating reward points is easy. Register your EA SPORTS DebitSmart™ Visa Prepaid Card at the EA SPORTS Rewards Mall by logging on to www.easportsrewardsmall.com. Then simply make your everyday purchases at any of the thousands of participating merchants, on line and in person. Just by making a different choice of where to purchase your books, clothes, computers and so much more, using your EA SPORTS DebitSmart™ Visa Prepaid Card, your reward points will add up quickly and soon you'll see how easy it is to obtain new EA SPORTS games and gear. IT'S IN THE GAME™!

Simply login to www.easportsrewardsmall.com and redeem your points for a code that will be good for select EA SPORTS XBOX 360, PS3 or Wii games. Next step, choose from the EA SPORTS XBOX 360, PS3 or Wii games that are available and then enter your code to process the order. Easy as 1-2-3!

The EA SPORTS DebitSmart™ Visa Prepaid Card has one of the lowest fee structures in the industry. To learn more about the EA SPORTS DebitSmart™ Visa Prepaid Card fee structure, click on Terms & Conditions at the bottom of the screen.

You can check your Card balance for FREE online by going clicking on "Cardholder Login" within this website, or simply choose to get FREE balance alerts via email or by text message. 1 You can also call Customer Service at 1-877-732-7114. ²

You can review posted transactions online for any discrepancies. If a problem exists, please keep in mind that your card account may have pending authorizations that will be completed as soon as the merchant settles the transaction. For instance, if you purchase gas and the merchant runs your EA SPORTS DebitSmart™ Visa Prepaid Card for $55, EA SPORTS DebitSmart™ will hold this amount for the merchant. If the total purchase comes to $30, the merchant will complete the transaction by collecting on the $30. The remaining $25 will be released back to your card account.

Please contact the merchant and verify that the purchase is not legitimate. If this is the case, request that the merchant reverse the transaction and credit your account with the funds. If the merchant does not cooperate, please call 1-877-732-7114 for further assistance.

You need at least 15% above the authorized security deposit amount to rent a car. However, please note that not all car rental agencies accept Prepaid Cards.

Yes. You can change your password/PIN through the "Cardholder Login" within this website or by calling us at 1-877-732-7114 and using either the automated system or speaking to a live agent.

Just call Customer Service toll free, at 1-877-732-7114 and we will assist you in creating a new password/PIN.

Yes. The easiest and quickest way to do this is to withdraw your money at an ATM. You can also request the funds be sent to you via check. To do this, call us at 1-877-732-7114. Once you verify your personal information, a check will be sent to you within 3 to 4 weeks. The fee for this type of withdrawal is $15.00.

You can easily load money to your EA SPORTS DebitSmart™ Visa Prepaid Card at any time. You can load your card via a bank to card transfer, your employer’s direct deposit program, or thru one of our convenient reload networks. Click on Cardholder Log-in and proceed to the Load Funds section for detailed instructions on your preferred method or to find a reload location near you.

When you use your EA SPORTS DebitSmart™ Visa Prepaid Card to purchase gas, we encourage you to pay inside the store instead of at the pump. When you pay at the pump, the station will send in a pre-authorization for $1.00. The system will automatically add $74.00 to that amount placing a hold on your card account for $75.00. If you do not have enough money on your card the transaction will be declined. If you do have enough money on your card account the $75.00 hold will remain on your card account until the gas station settles that transaction, which can take up to 7 days. Even if you only pumped $25.00 worth of gas, the hold remains on the card account. By paying inside the store you determine the exact amount you want to apply to the card.

The EA SPORTS DebitSmart™ Visa Prepaid Card looks similar to a Visa credit card; both have the Visa trademark and hologram. And merchants accept it just like any other Visa debit card. But the EA SPORTS DebitSmart™ Visa Prepaid Card does not have a credit line. The EA SPORTS DebitSmart™ Visa Prepaid Card will only allow you to access the prepaid amount of money that's on the card. And like a check card, the money is automatically deducted from the card account.

The only way someone else could use your Card at the ATM would be if they knew your PIN. Never write your current PIN on your EA SPORTS DebitSmart™ Visa Prepaid Card. Call us immediately to report a lost or stolen Card at 1-877-732-7114. You can also report your Card lost or stolen online once you are logged into your Card Account.

Unlike cash, if your EA SPORTS DebitSmart™ Visa Prepaid Card is lost or stolen, you're protected with the Visa Zero Liability policy.** Your card will be replaced and the balance will be transferred to the new card. The Replacement Card usually arrives in five to ten business days. Call 1-877-732-7114 for any issues related to your card including reporting a lost or stolen card.

The daily spending limits with your EA SPORTS DebitSmart™ Visa Prepaid Card are different for Primary cards vs. Secondary Cards. The daily spending limit of a Primary Card is $2,500 for cash and purchases combined ($1,000 for PIN-based transactions and $1,500 for Signature-based purchase transactions). Bill Pay transactions do not count towards the daily spending limit. For example, you can make a total of $2,500 in purchases and a $1,000 Bill Payment (total $3,500) without exceeding your daily spending limit. ATM withdrawals have a daily limit of $500.

Secondary card spending limits are lower and they also have a maximum balance allowed, which is $2,500. The maximum daily load a Primary Cardholder can load to any Secondary or Companion card is $500. Daily spending limits for the Secondary or Companion cards are $500 for PIN based transactions and $500 for Signature based purchase transactions. ATM withdrawals have a daily limit of $200.

You can purchase anything you want, as long as the merchant accepts prepaid cards and all merchant conditions are met. You can make purchases at more than 21 million merchants in-person, on the Internet, or over the telephone. You must be at least 18 years of age to purchase adult content.

Rx4Less is another great benefit of your DebitSmart™ Visa Prepaid Card! Enrollment into the program is automatic. When you use your DebitSmart™ Visa Prepaid Card to pay for your prescription medications at any of the 54,000 participating pharmacies, including CVS, Wal-Mart, Walgreens, Rite-Aid and Costco, across the United States, you can save up to 60% off the price of your brand or generic prescriptions! (Please note: this is not insurance; discounts are only available at participating pharmacies; by using this card you agree to pay the entire prescription cost less any applicable discount.)

For information on specific discounts received on your prescription medication please contact 1-888-714-4422.